Terms of service

Welcome to Urban Nest Creations. By accessing or using our website and purchasing products from us, you agree to these Terms of Service.

Use of Our Store

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to the website, its systems, accounts, or data.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, specifications, and other product information are accurate.

However, minor variations may occur between product photographs and the actual product due to lighting, photography, screen settings, manufacturing processes, or other factors.

Product availability may change without notice.

Prices

Prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing. However, if an obvious pricing, technical, or information error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and refund any payment received.

Orders

Placing an order constitutes a request to purchase the selected products.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

Product unavailability
Incorrect or incomplete customer information
Pricing or technical errors
Suspected fraudulent or unauthorized activity
Circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded using the relevant payment method, subject to payment-provider processing timelines.

Payment

You agree to provide accurate and complete information required to process your order and payment.

Orders are subject to successful payment authorization and any applicable payment-provider requirements.

Intellectual Property

The content of this website, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Urban Nest Creations unless otherwise stated.

You may not reproduce, distribute, modify, copy, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may update, modify, suspend, or discontinue parts of the website or its services when necessary.

Limitation of Responsibility

To the extent permitted by applicable law, Urban Nest Creations will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, network interruptions, payment-provider issues, natural events, or other external circumstances.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.